Defective Items: Most items need to be returned directly to the manufacturer if it is a manufacturer's defect. Please check the manufacturer's website or call them for information on how to return the item. If you have difficulty getting in touch with the manufacturer, we are happy to help.
Other Returns: Should you dislike an item due to some other reason besides a manufacturer defect, we are happy to accept returns within 30 days of purchase. Diapers, bras, breast pumps and other personal care items are not returnable if used or washed. Other items must be in new, resellable condition. We reserve the right to refuse items that appear worn, dirty, smell like smoke or are stained. We may charge a 10% restocking fee on certain items. You must contact us prior to returning a purchase.
*Because of these policies I urge you to only wash one of an item if you purchased a package, and try it on your child for size, function, etc. before washing the entire lot. Shipping and handling charges are non-refundable. If you received free shipping, the cost of shipping will be deducted from your refund.
All returns must be
accompanied by a copy of your invoice, and you MUST obtain a return
authorization/approval email before mail your return. How you choose to
ship your return to us is up to you. We cannot be responsible for lost
or misdirected returns. Refunds are made by paypal.
Please keep in mind that this is a work-at-home-mom run business. All orders are packed and shipped with care by hand and as quickly as possible. Drop-shipping of some items can be expected, but in most cases will not delay or affect your order in any way except for the fact that you may receive your order in more than one package.
I appreciate your business and patronage. My wonderful customers allow me the ability to work from home while raising my children and caring for my household.
Shipping Times and Rates:
We charge $5 flat rate shipping to deflect the actual cost of shipping to you. Orders over $100 are free shipping!
If you are not located in the USA or Canada please email me at firstname.lastname@example.org for an exact shipping quote to your location.
Orders ship within 24-72 hours of purchase unless otherwise noted.
Shipping is $5 flat rate and FREE Shipping to the USA applies to all orders over $100.00!